Logistics Coordinator Sr. Staff (Korean Bilingual)

SBT Global, Inc. • Duluth, GA

1d

About The Position

This role is responsible for end-to-end logistics operations across Ocean Import, Ocean Export, US Drayage, and Air Freight. The position manages customer communication, coordinates with carriers, forwarders, and drayage vendors, and oversees freight cost and billing accuracy to ensure smooth and reliable logistics execution for key accounts. Korean bilingual skills are required.

The contract period is one year. The pay rate is approximately $30.25 per hour, depending on experience. Work hours are Monday through Friday, 8:30 AM to 5:30 PM.

Requirements

• Korean bilingual skills are required.
• At least 2 years of experience in ocean or air freight operations; experience in import, export, or drayage is preferred.
• Business-level English communication skills for email and phone correspondence.
• Proficiency in MS Office, including Excel and PowerPoint.
• Strong attention to detail and the ability to manage multiple tasks with a high level of responsibility.

Nice To Haves

• Bachelor's degree in Logistics, International Trade, Business, or a related field is preferred.
• Prior experience at a freight forwarder, ocean carrier, or 3PL.
• Understanding of US drayage and terminal operations.
• Experience using TMS/ERP or other logistics systems.
• Experience supporting manufacturing accounts, especially in the solar or energy sector.

Responsibilities

• Manage ocean import shipping schedules, review bills of lading and customs documentation, track inbound cargo, and resolve issues through timely customer communication.
• Process ocean export bookings, prepare and review shipping documents such as shipping orders and bills of lading, coordinate schedules with carriers, and support export customs clearance.
• Coordinate US drayage port and rail-terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage and detention charges.
• Coordinate urgent and special air freight shipments, manage flight schedules and freight rates, and communicate with forwarders.
• Provide regular status updates and report issues to customers.
• Verify rates and invoices from carriers, forwarders, and drayage companies, and manage billing and settlement.
• Handle freight claims and billing dispute resolution.
• Maintain logistics data and prepare reports, including KPIs and cost analyses.

What This Job Offers

• Career Level: Senior