Logistics Senior Coordinator (Korean Bilingual)

SBT Global, Inc.•Coppell, TX
•Onsite

About The Position

The Logistics Senior Coordinator supports the global distribution of mobile products, focusing on speed, reliability, and operational efficiency. The role plans, executes, and continuously improves inbound and outbound air and ocean freight operations, moving shipments from manufacturers to company warehouses and ultimately to customers. It requires hands-on air freight operations experience and solid ocean freight knowledge. The position is based in Coppell, Texas, with work in Plano approximately two days per week for meetings. The five-day work schedule includes weekend shifts based on operational requirements. The role is for a one-year contract, with a pay rate of approximately $30.25 per hour, depending on experience. Korean and English bilingual ability is required.

Requirements

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • At least 6 years of logistics coordination experience, with a strong focus on international air and ocean freight operations.
  • Hands-on experience in international air, ocean, and OTR freight forwarding operations.
  • Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
  • Strong understanding of international air and ocean freight regulations and customs procedures.
  • Proficiency with ERP and logistics systems such as SAP, TMS, and WMS, or equivalent systems.
  • Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
  • Bilingual Korean and English.
  • Ability to work a five-day schedule that includes weekend shifts based on operational requirements.
  • Analytical thinking, problem-solving, clear communication, multitasking, attention to detail, and ability to work effectively under pressure in a fast-paced, deadline-driven environment.

Responsibilities

  • Create and maintain daily tracking reports for air imports, ocean imports, and OTR, including weekend operations.
  • Gather departure information for containers and air cargo at ports, terminals, and airports; monitor and confirm on-time departures; and coordinate terminal departure schedules with operators and customs brokers.
  • Track ocean containers, rail intermodal units, and air shipments in real time; validate Import of Documentation (IOD) and Proof of Delivery (POD) daily; and respond to shipment exceptions such as delays, damages, and customs holds.
  • Oversee transload warehouse capacity planning and utilization; manage operational KPIs such as dwell time, on-time transload, and damage rate; identify bottlenecks; and coordinate corrective actions with warehouse teams.
  • Schedule and dispatch Truckload (TL) Outbound (OB) orders using a Transportation Management System (TMS), optimizing routes and load consolidation to meet service-level agreements while minimizing transportation costs.
  • Serve as the primary contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers; handle claims, documentation, and escalations through phone, email, or virtual meetings.
  • Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards; maintain accurate records for audits and regulatory inspections.
  • Perform other job-related duties as assigned.
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