Logistics Coordinator

Williams-Sonoma•Memphis, TN
•Onsite

About The Position

The Logistics Coordinator supports Williams-Sonoma distribution centers through transportation planning for furniture and inbound networks. Based in Memphis, Tennessee, the role requires strong multitasking and organizational skills and a proactive approach. The coordinator works with carriers, distribution centers, hubs, stores, and corporate partners to plan and monitor loads, address transportation issues, maintain trailer pools, update reports, and communicate solutions according to urgency. The role may require working extended hours when necessary.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in the logistics or supply chain industry.
  • At least 1 year of proficient experience using Microsoft Excel and Outlook.
  • Excellent verbal and written communication skills, including telephone etiquette.
  • Ability to work well with others and support team goals.
  • Flexibility and ability to work extended hours when necessary.

Nice To Haves

  • Associate degree in a related field.
  • Basic knowledge of TMS and Yardview.

Responsibilities

  • Follow load plans and assign carriers according to a routing guide.
  • Manage time across email, load planning, metric updates, and communications with carriers, distribution centers, and hubs.
  • Track loads from pickup through delivery.
  • Maintain trailer pools for carriers and distribution centers.
  • Troubleshoot and diagnose in-transit issues for loads from distribution centers.
  • Respond to emails promptly and organize solutions according to urgency.
  • Participate actively in conference calls with corporate partners, freight carriers, warehouses, final-mile hubs, and stores.
  • Run and update reports using various applications.
  • Extract data, create reports, and distribute them to internal and external business partners.
  • Work across multiple distribution centers as needed and switch between multiple interfaces.
  • Perform other duties as assigned while conducting business professionally.

Benefits

  • Generous discount on Williams-Sonoma, Inc. brand products.
  • 401(k) plan and other investment opportunities.
  • Paid vacations and holidays in some locations.
  • Employee Assistance Programs.
  • Time off to volunteer.
  • Matching Gifts Community Service Program.
  • Health benefits, including dental and vision insurance.
  • Same-sex domestic partner benefits.
  • Legal and Identity Protection Plans.
  • Pet insurance.
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