Leasing Consultant Jobs

About The Position

Requirements

• High school diploma or equivalent required
• Must be able to read and write English fluently and perform intermediate math functions
• One year of experience in the service industry preferred (hospitality, retail, customer service, etc.)
• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Strong customer service orientation
• Excellent communication skills
• Ability to handle high-stress situations professionally
• Strong organizational and administrative skills
• Effective time management and prioritization
• Sales aptitude and comfort working with prospects
• Superior collection skills
• Knowledge of Fair Housing laws
• Leadership qualities and ability to work independently
• Commitment to ongoing professional development through company-provided training
• Ability to effectively utilize all on-site property management software

Nice To Haves

• Experience with Washington State Tax Credit programs.
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Responsibilities

• Provide superior customer service to residents, prospects, and vendors.
• Conduct and assist with market surveys.
• Show, lease, and move in prospective residents.
• Update unit availability daily and maintain accurate leasing information.
• Process rental applications in accordance with company procedures.
• Submit and track maintenance requests for residents.
• Receive and record collections following company standards.
• Provide general clerical, office, and phone support.
• Maintain complete and accurate resident files and documentation.
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards.
• Address and help resolve resident concerns; escalate issues to the Supervisor when necessary.
• Conduct move-out walks and support the move-out process.
• Perform additional tasks or duties as assigned by the Supervisor.

Benefits

• Competitive compensation package based on experience and qualifications
• Fully company-paid employee health insurance
• Vacation and sick leave
• Paid holidays
• Life insurance for full-time employees
• Exclusive discounts