Leasing Consultant

Fogelman•Memphis, TN

12d

About The Position

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community, and maintains positive resident relations. The role supports apartment-community leasing and operations by assisting prospective and current residents, coordinating move-ins and resident events, and helping maintain the condition and readiness of the premises. Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities. The company describes a collaborative culture and notes its recognition as the #2 ranked Best Places to Work in Multifamily for 2026.

Requirements

Up to one year of related experience or training; an equivalent combination of education and experience may be acceptable.
Excellent verbal and written communication, relationship-building, and customer-service skills.
A valid driver's license and automobile insurance may be required.

Nice To Haves

One year of experience as a leasing professional is preferred.
Experience with virtual and in-person community tours is preferred.
Working knowledge of property-management platforms such as Yardi, Entrata, Yieldstar, or CRM is preferred.
Marketing skills, including the ability to execute a property marketing plan through outside marketing, social media, and resident functions.
Familiarity with the local market is preferred.

Responsibilities

Interview prospective residents and record information to ascertain their needs and qualifications.
Show prospects model or vacant apartments and discuss room sizes and layouts, available amenities, and lease terms.
Follow up consistently with prospects.
Process applications for approval in compliance with company policies and procedures.
May process lease renewals.
Schedule move-ins and complete lease paperwork with prospects.
Walk apartments before move-in dates to ensure they are ready.
Follow up with new residents after move-in.
Inspect premises periodically and arrange necessary maintenance.
Plan and coordinate resident events.
Handle resident requests and complaints courteously and efficiently.
Assist with marketing duties, including preparing market surveys.
Assist with sending resident notices.
Adhere to company policies, including safety and Fair Housing requirements.
Perform other duties as assigned.