Leasing Consultant

Atlantic Pacific Companies•Glenn Dale, MD

13d•Onsite

About The Position

Atlantic Pacific Companies is seeking an experienced and highly motivated Leasing Consultant for an affordable community of 252 units in Glenn Dale, Maryland. The Leasing Consultant leases community apartments and assists prospective and current residents with their needs, including explaining lease terms and handling leasing and resident-service matters. The position is full-time, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., with weekend office coverage as needed.

Requirements

High school diploma and one to two years of related experience and/or training in residential services, customer service, or sales, or an equivalent combination of education and experience.
One year of LIHTC/affordable housing experience.
Previous experience with marketing, sales, and customer service.
Experience with Onsite or Yardi (CRM, Voyager, P2P) is required.
Proficiency with computer software, including Microsoft Office programs such as Excel, Word, and Outlook.

Nice To Haves

Experience with Bluemoon and Yieldstar is preferred.

Responsibilities

Answer telephone calls and provide leasing information, schedule property tours, take maintenance requests, and assist residents with their needs.
Welcome and show prospective residents the property and explain the application process.
Prepare move-in packets after applications are approved.
Review and explain resident information, including gate cards, gate codes, leases, community policies, and move-in inventories, in accordance with HUD and LIHTC programs.
Walk through the unit with residents at move-in, complete the move-in inventory sheet, and obtain the resident’s signature before releasing keys.
Assist with resident service requests and other concerns as required.
Prepare and deliver community and resident letters with manager approval.
Screen applications, review and sign lease agreements, and ensure fees and rents are collected accurately and on time in accordance with HUD/LIHTC regulations.
Help keep the office neat and clean.
Help follow up on work orders.
Cover the leasing office during weekend shifts as needed.