Leasing Consultant

Kettler Enterprises•Rockville, MD

About The Position

KETTLER is hiring a Leasing Consultant for The Fields of Rockville, an apartment community in Rockville, Maryland. Under the direction of the Community Manager, the Leasing Consultant helps maximize property occupancy by generating qualified traffic, networking in the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Compensation is $21.00 per hour.

Requirements

  • At least 1 year of customer service, sales, or office experience is required.
  • High school diploma, GED, or equivalent.
  • Customer-service, sales, and goal-oriented mindset.
  • Must be able to work weekends and holidays.
  • Computer proficiency and knowledge of Microsoft Office Suite.
  • Excellent written and verbal communication skills and ability to interact professionally with residents and customers.
  • Familiarity with social media platforms and business best practices.

Nice To Haves

  • Residential property management experience is preferred.
  • Some college is preferred.

Responsibilities

  • Greet prospective residents and provide property tours.
  • Perform outreach marketing.
  • Help create engaging social media initiatives to connect residents and manage posts.
  • Follow up daily with prospects to answer questions and provide a high-touch approach.
  • Assist with resident retention.
  • Support partnerships with nearby businesses, events, and other local organizations.
  • Walk the marketing path daily.
  • Provide excellent customer service to residents and prospects.
  • Process lease applications and qualify residents.
  • Support the Community Manager with general office maintenance, including answering phones and performing other administrative tasks.
  • Help resolve resident concerns and issues.
  • Perform other duties as assigned.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Prescription coverage
  • Tax-advantaged spending accounts (HSA or FSA)
  • 401(k) retirement plan with company match
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