Leasing Consultant

Start with a job, stay for a career.•Richmond, VA
•Onsite

About The Position

Edward Rose & Sons is seeking an on-site Leasing Consultant to support a positive experience for community residents. The role presents community information to prospective renters, supports the application and leasing process, coordinates resident move-ins and move-outs, and helps address resident concerns. The company describes opportunities for career development, training, advancement, and growth.

Requirements

  • Previous sales or customer service experience is required.
  • Proficiency with Microsoft Office programs.
  • Maintain a professional appearance in accordance with the team dress code policy.
  • Flexibility with the work schedule; weekend hours may be assigned.
  • Reliable transportation and a valid driver’s license.

Nice To Haves

  • Previous experience in multifamily property management is preferred.
  • Previous leasing experience is preferred.
  • Experience with Yardi Voyager or related property management software is preferred.

Responsibilities

  • Present community information to prospective renters professionally and in a way that addresses their rental needs.
  • Provide accurate information about the community’s selling features and surrounding area.
  • Build rapport with potential residents by responding to telephone and email communications in a timely manner.
  • Process prospective resident applications and follow up to maintain consistent communication.
  • Prepare lease contracts and other required documents.
  • Coordinate resident move-ins and move-outs according to procedures, documenting events and communicating status to the appropriate departments.
  • Listen to resident complaints and help develop solutions.
  • Perform additional duties as assigned by the manager.

Benefits

  • Comprehensive benefits package, including a 401(k) with company match.
  • On-the-job training and development.
  • Generous paid time off programs.
  • Competitive compensation plan with bonus opportunities.
  • Great work environment.
  • Opportunities for advancement.
  • Discounted apartment home.
  • Competitive pay of $18.22 to $21.23 per hour or higher, based on experience, with bonus potential, paid time off, and benefits.
  • Training and development through on-the-job, technical, sales, and leadership tracks.
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