Leasing Consultant Jobs

About The Position

Requirements

• Strong customer service and sales skills.
• Effective written and verbal communication skills.
• Basic to intermediate math skills.
• Comfort using computers and property management systems.
• Strong organization and attention to detail.
• Reliable, punctual, and professional.
• High school diploma or equivalent.
• Ability to walk the property and conduct tours regularly; frequently sit, stand, and move throughout the community; occasionally lift up to 25 pounds and assist with light physical tasks; and inspect units and navigate stairs and multi-level buildings.

Nice To Haves

• Previous leasing, sales, or customer service experience.
• Experience in student housing or multifamily.

Responsibilities

• Greet and engage prospective residents and provide a strong first impression.
• Tour model units, available apartments, and amenities.
• Convert prospective residents into leases using effective closing techniques.
• Respond promptly to phone, email, and internet inquiries.
• Assist prospects with online applications and the leasing process.
• Maintain strong closing ratios and contribute to occupancy goals.
• Deliver service aligned with the B.HOM playbook and build relationships with residents and prospects.
• Support resident retention through positive engagement and service.
• Use marketing strategies to drive traffic and leasing activity.
• Maintain detailed, accurate prospect traffic and leasing data.
• Assist with market surveys and competitor analysis.
• Support resident events and community engagement initiatives.
• Prepare and audit lease files and documentation for accuracy.
• Collect deposits and move-in fees and comply with company policies and procedures.
• Assist with move-ins, move-outs, and unit inspections.
• Submit and track service requests as needed.
• Support unit inspections, move-in readiness, and the resident turn process.
• Maintain the cleanliness and presentation of the office, model units, and common areas.

Benefits

• Competitive compensation and leasing bonuses.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• 12 weeks of paid parental leave.
• Company-paid sabbatical leave.
• 13 company-paid holidays.
• Birthday holiday.
• Paid time off starting at 120 hours per year.
• Sick and safe time.
• Short-term and long-term disability insurance.
• Pet insurance options.
• Career growth opportunities within a rapidly growing organization.
• A people-first culture focused on development and success.