Leasing Consultant

ZRS Management•Naples, FL

About The Position

The Leasing Consultant attracts and screens prospective tenants, shares information about available properties, negotiates lease terms, and supports a smooth leasing process. The role is responsible for leasing properties, supporting high occupancy, and maintaining positive relationships with current residents. Work includes marketing available properties, conducting tours, screening applicants, preparing lease agreements, and providing customer service. The Leasing Consultant works with the Property Manager and other team members to meet leasing goals and maintain property standards. The position also involves staying informed about rental market trends, competitor activity, and industry regulations; participating in marketing and outreach activities; responding to prospective and current residents; helping prepare reports; and planning resident events as directed. The role requires adherence to fair housing regulations, ethical standards, and company policies. The schedule includes at least one to two weekends per month, with evening, weekend, and holiday work as needed. ZRS Management describes its positions as full-time, career-track roles and offers competitive pay and benefits. The company states that it is an Equal Opportunity Employer and is committed to an inclusive environment.

Requirements

  • Valid driver's license.
  • High school diploma or equivalent.
  • Strong negotiating and sales abilities.
  • Excellent communication and interpersonal skills.
  • Detail-oriented, with strong organizational and multitasking skills.
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
  • Knowledge of the internet, email, and social media as they relate to marketing a community.
  • Knowledge of property management software, such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
  • Knowledge of business practices and principles.
  • Ability to handle multiple projects and tasks.
  • Ability to cope with stress in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to work independently and collaboratively in a team environment.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • At least one year of sales or leasing experience is strongly preferred.

Responsibilities

  • Stay informed about local rental market trends, competitor activities, and industry regulations.
  • Participate in property marketing events, outreach programs, and promotional activities to maximize property visibility.
  • Manage the leasing process, including leasing apartments to qualified prospects, preparing lease paperwork, and assisting future residents with move-in.
  • Respond to in-person, phone, and email inquiries; provide leasing information and schedule appointments.
  • Assist with weekly, monthly, and special reports.
  • Determine resident needs and respond promptly to needs and concerns.
  • Explain lease and community policies accurately to new and current residents.
  • Plan, organize, and conduct resident functions as needed and as directed by the Property Manager.
  • Uphold ethical standards, fair housing regulations, and company policies in leasing activities.

Benefits

  • Competitive pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Housing discounts
  • Vacation
  • Paid holidays
  • 401(k) plan with employer match
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