Leasing Consultant

BH Management Services, LLC•Dallas, TX

12d•Onsite

About The Position

The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with company standards and Fair Housing guidelines. The role provides excellent customer service and represents the company professionally and courteously, serving internal and external customers. Under the direction of the Community Manager, the Leasing Consultant supports the property's daily marketing, administrative, and financial operations. The position involves maintaining knowledge of the community, local competitors, leasing documents, and current promotions; processing applications and preparing lease contracts; touring prospects; and coordinating inspections and communications. The work schedule is Monday through Friday, though it may vary according to business needs.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, hold a state leasing license or be able to obtain the required license within the timeframe required by law.

Responsibilities

Support the property's daily marketing, administrative, and financial operations under the direction of the Community Manager.
Maintain knowledge of the community, local competitors' specials and floor plans, and the leasing process and documents in accordance with company standards and Fair Housing guidelines.
Process lease applications for the Community Manager's approval and prepare new lease contracts.
Inspect target and show units in advance of prospect tours, and tour prospects through vacant or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Use and promote third-party online leasing programs appropriately.
Log prospect information and notifications accurately and on time in the property management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay current on promotions and leasing incentives.
Assist with completing Move Out Vacant Inspection Checklists accurately and by company deadlines.
Post notices to vacate and other community communications, where applicable.
Assist with daily community inspections to ensure community policies are followed and address issues where applicable.
Perform other duties as assigned.