Leasing Consultant - Sarasota, FL

RangeWater Real Estate•Sarasota, FL

7d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Consultant performs in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins. The position also carries out offsite and digital marketing, resident referral and employer outreach programs, market research, lease-enforcement activities, and renewal outreach. The role responds to resident and client concerns, helps resolve complaints, and supports the property's safety, cleanliness, appearance, and occupancy goals. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary; listed typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The work is based in an office with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Current valid driver's license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to work in an office environment and frequently be exposed to outdoor conditions, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property-management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting lease signings and move-ins.
Complete accounting, financial, administrative, and other reports, and perform other assigned duties as necessary.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific plans.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Support the lease renewal program by contacting residents in advance of move-out dates and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns and questions; resolve problems or convey requests to the appropriate individuals.
Help maintain property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents.
Inspect the property, including the leasing office, amenities, and model units, to ensure they meet company show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow property policies regarding concessions, specials, and other occupancy programs.