Seasonal Leasing Consultant - The Orchards at Arlington Highlands

Greystar•Arlington, TX

12d•Onsite

About The Position

This is a seasonal, temporary position with an anticipated assignment end date of January 31, 2027. The Leasing / Sales Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role is a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a thorough understanding of the community’s lifestyle offering. The consultant supports resident satisfaction throughout the lease term and proactively manages renewals in line with Active Adult best practices. The position includes lead management, CRM use, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The consultant upholds Greystar’s professional standards and ethical expectations while providing service to residents, prospects, and guests.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience using sales, marketing, internet, and customer-service skills to resolve customer issues and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, make sales presentations, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property management applications, and database management programs.
Proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to specific markets and professionals.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Routine local travel may be required for business meetings, market research, or other job-related activities.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership, develop and implement marketing plans, and follow established policies for concessions, specials, and occupancy programs.
Plan and carry out marketing activities and events to drive property traffic, including resident referrals, employer outreach, internet marketing, and other property-specific programs.
Use on-site property management software to track availability, traffic, leasing activity, resident and prospect data, demographics, and other information; review and analyze the data.
Inspect tour paths and show-ready units daily, communicate maintenance needs, maintain appealing show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, support leasing and renewal decisions, and document follow-up and lead progress throughout the sales process.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond courteously and promptly to resident and client/owner concerns, resolve problems where possible, and document and direct requests to the appropriate individuals.
Provide respectful, customer-focused service to residents, prospects, guests, and others; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and community organizations, and participate in outreach marketing to generate traffic, referrals, and new business leads.
Complete financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.