Seasonal Leasing Consultant - The Orchards at Arlington Highlands

Greystar Management Services•Arlington, TX

10d•Onsite

About The Position

The Leasing Consultant is responsible for carrying out the property’s marketing, leasing, and renewal strategies to help meet occupancy, revenue, and resident-retention goals. The position serves as a key contact for prospective residents, guiding them through the leasing process and explaining the community’s lifestyle offering. It also supports resident satisfaction during the lease term and proactively manages renewals in accordance with Active Adult best practices. The role includes lead management, use of customer relationship management and property-management software, data analysis, marketing and event support, and collaboration with the Lifestyle Coordinator. This is a seasonal, temporary position with an anticipated assignment end date of January 31, 2027.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience using sales, marketing, internet, and customer-service skills to resolve customer complaints and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct presentations, qualify prospects, and close sales.
Required licenses and certifications under applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property-management applications, and database-management programs.
Proficiency and fluency using the internet for marketing, advertising, and sales.
Ability to adapt sales communications to different markets and professionals.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to access all exterior and interior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Conduct leasing and sales activities, including greeting and qualifying prospects, touring the property and apartments, processing applications and screenings, preparing lease and move-in packages, and supporting lease signing and move-in.
Collect and appropriately record information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement marketing plans and follow property policies for concessions and promotional programs.
Plan and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use on-site property-management software to track availability, leasing activity, resident and prospect data, demographic information, and performance data.
Inspect tour routes and show-ready units, report maintenance needs, maintain the appearance of show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and track leads throughout the sales process.
Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are completed on time in accordance with the AA renewal playbook.
Respond courteously to resident and client or owner concerns, resolve problems when possible, and document or direct requests to appropriate individuals.
Provide respectful, customer-focused service to residents, prospects, and guests; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, work with local associations and organizations, and participate in outreach marketing to generate traffic, referrals, and leads.
Complete financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.