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Inside Sales Rep

United Rentals•Branch ABC Cocoa Beach, FL

About The Position

The Inside Sales Rep helps implement the branch’s business plan by serving a diverse customer base and handling branch functions including equipment rentals, customer relations, telemarketing, and collections. The primary focus is increasing branch revenue by renting and selling equipment, identifying product and service needs for the manager, and providing exceptional customer service. The role develops knowledge of specialty engineered rental products and services, including generators, pumps, chillers, heating and cooling equipment, dehumidification, load banks, and electrical distribution.

Requirements

  • Associate’s degree or an equivalent combination of experience and education.
  • Strong customer service orientation and sales experience or skills.
  • Proficiency with Microsoft Office, including Word and Excel.
  • Strong verbal and written communication skills.
  • Engineering aptitude to properly size, quote, install, and maintain large projects, potentially involving sewer bypass, industrial process cooling, construction and water-damage drying, multilevel power distribution at various voltages, and large-scale climate control.
  • Valid driver’s license with an acceptable driving record.
  • The position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Develop an understanding of the rental business and specialty engineered rental products and services.
  • Establish new rental and sales accounts through telemarketing and by assisting call-in customers.
  • Process rental quotations, reservations, contracts, and invoices in accordance with company policies and procedures.
  • Educate customers on proper equipment use and safety procedures.
  • Ensure contract-related information entered into the branch computer system is accurate.
  • Coordinate and track daily equipment pickups and returns.
  • Run reports needed to monitor equipment and support smooth operations.
  • Coordinate with inside and outside branch employees to deliver customer satisfaction.
  • Maintain accurate inventory records of branch assets.
  • Rent and sell equipment, advise the manager of product and service needs, and provide customer service to increase branch revenue.

Benefits

  • Health and financial plans
  • Paid parental leave
  • United Compassion Fund
  • Employee discount program
  • Career development and promotional opportunities
  • Additional vacation buy-up program (US only)
  • Early wage access through Payactiv (US hourly only)
  • Paid sick leave
  • Inclusive and welcoming culture

Career Resources

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