Inside Sales Representative - No Weekends

Merchants Metals • Pflugerville, TX

4d

About The Position

The Inside Sales Representative is a hands-on individual contributor responsible for day-to-day sales, customer relationships, order processing, account growth, and customer interaction. The role drives incremental revenue through account development, product recommendations, repeat business, upselling, and customer satisfaction. It serves an established customer base, including contractors, builders, and other B2B customers, and collaborates with warehouse and operations teams to help ensure orders are fulfilled accurately and on time.

The position is full-time and pays $25–$28 per hour, plus a monthly incentive bonus. The company describes a culture built around Safety, Integrity, Accountability, Passion, Transparency, Empowerment, and Teamwork, and emphasizes employee growth and development.

Requirements

• 3–6 years of inside sales experience.
• Proven ability to generate sales, upsell products, and grow customer accounts.
• Strong phone presence and confidence handling sales conversations.
• Ability to build relationships with a wide range of customers, including contractors and builders.
• Strong organization, multitasking, and prioritization skills.
• Adaptability and comfort working in a fast-paced, team-oriented environment.

Nice To Haves

• Inside sales experience in B2B distribution, building materials, or industrial environments.

Responsibilities

• Build and maintain relationships with contractors, builders, and B2B customers to encourage repeat business.
• Identify opportunities to upsell and cross-sell products based on customer needs.
• Manage and grow existing accounts through consistent follow-up and customer engagement.
• Handle inbound and outbound calls to generate sales and support customer orders.
• Qualify customer needs, provide accurate pricing and quotes, and close sales opportunities.
• Respond to customer inquiries and present product solutions aligned with customer requirements.
• Learn and communicate product knowledge to support customer decisions.
• Collaborate with warehouse and operations teams to support timely and accurate order fulfillment.
• Manage multiple orders, requests, and priorities in a fast-paced environment.
• Provide a high level of customer service while focusing on revenue generation.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members at a low cost.
• Company-paid life insurance.
• Short- and long-term disability insurance.
• 24/7 doctor visits through LiveHealth Online.
• Legal assistance through LegalShield.
• Employee Assistance Program and discounts.
• 401(k) retirement program with a strong company match.
• Paid PTO and holidays.
• Career advancement opportunities.
• Training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed