Inside Sales Representative - No Weekends

Merchants Metals LLC•Pflugerville, TX
•$25 - $28

About The Position

The Inside Sales Representative is a hands-on individual contributor responsible for day-to-day sales, account growth, and customer interactions. The role manages customer relationships, processes orders, and drives incremental revenue through account development and product recommendations. It focuses on sales execution within an established customer base, repeat business, upselling, and customer satisfaction. Compensation is $25–$28 per hour, plus a monthly incentive bonus.

Requirements

  • 3–6 years of inside sales experience.
  • Proven ability to generate sales, upsell products, and grow customer accounts.
  • Strong phone presence and confidence handling sales conversations.
  • Ability to build relationships with a wide range of customers, including contractors and builders.
  • Strong organization skills and ability to multitask and prioritize effectively.
  • Adaptability and comfort working in a fast-paced, team-oriented environment.

Nice To Haves

  • Inside sales experience in B2B distribution, building materials, or industrial environments.

Responsibilities

  • Build and maintain relationships with contractors, builders, and B2B customers to encourage repeat business.
  • Identify opportunities to upsell and cross-sell products based on customer needs.
  • Manage and grow existing accounts through consistent follow-up and customer engagement.
  • Handle inbound and outbound calls to generate sales and support customer orders.
  • Qualify customer needs, provide accurate pricing and quotes, and close sales opportunities.
  • Respond to customer inquiries and present product solutions aligned with customer requirements.
  • Learn and communicate product knowledge to support customer decisions.
  • Collaborate with warehouse and operations teams to ensure timely and accurate order fulfillment.
  • Manage multiple orders, requests, and priorities in a fast-paced environment.
  • Provide high-level customer service while maintaining a focus on revenue generation.

Benefits

  • Medical, dental, and vision coverage for employees and eligible family members.
  • Company-paid life insurance.
  • Short- and long-term disability insurance.
  • 24/7 doctor visits through Live Health Online.
  • Legal assistance via Legal Shield.
  • Employee Assistance Program and discounts.
  • 401(k) retirement program with company match.
  • Competitive wage.
  • Career advancement opportunities.
  • Paid PTO and holidays.
  • Training opportunities.
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