Inside Sales Representative

Airgas•Pasco, WA

8d•$21 - $25•Onsite

About The Position

Airgas is hiring an Inside Sales Representative for its retail shop in Pasco, Washington. The representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other supplies. They advise customers on tools, hardware, and materials, demonstrate equipment use, and share product information to help customers complete their projects. The schedule is Monday through Friday, with no weekend work. The listed pay is $21–$25 per hour.

Requirements

High school diploma or equivalent.
At least 2 years of experience in product, warehouse, or sales environments; an equivalent combination of education and life experience is also valued.
Excellent customer service skills and ability to work in a fast-paced setting.
Attention to detail when handling transactions.
Availability for occasional overtime when the team needs additional support.
Ability to work in a drug-free workplace.
Ability to work outdoors in temperatures from -10 to over 110 degrees.
Ability to perform very heavy work, routinely lifting, pushing, pulling, or carrying 30–50 pounds and occasionally lifting 76 to more than 100 pounds.
Ability to occasionally stoop, bend, crouch, crawl, twist, kneel, or squat for up to 33% of the day.

Nice To Haves

Experience in industrial retail, inside sales, or inventory control.
Background in gas, welding, or safety supplies.
Familiarity with SAP, Google, or Microsoft Office applications.
Detailed understanding of SAP and PROS functionalities.
Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

Follow company safety standards and policies, including actively using personal protective equipment.
Provide excellent service to internal and external customers.
Complete required paperwork accurately, including coding, costing, and pricing.
Help customers identify the tools, hardware, materials, and procedures needed for their projects.
Process cash and charge orders in SAP and collaborate on reconciliation of cash and bank deposits.
Communicate with customers, sales staff, store managers, and team members by phone, email, and in person about costs, ordering, and delivery times.
Collaborate on outreach initiatives that support branch sales growth.
Coordinate merchandise transfers between locations when requested.
Answer customer questions about merchandise locations, prices, and use.
Calculate merchandise prices and taxes, prepare invoices, accept payment, make change, and package customer purchases.
Assist with loading and unloading cylinders outside the storeroom and arrange customer deliveries of cylinders or hard goods.
Maintain a neat, clean, professional appearance in accordance with the regional dress code.
Work with the purchasing department to proactively address product shortages or outages.
Follow administrative and accounting procedures accurately.
Stock showroom shelves, maintain welcoming displays, and keep warehouses stocked, clean, and organized.
Support work outside the retail space, potentially including forklift operation, material handling and sorting, inspection, filling, and cylinder maintenance.
When applicable, inspect cylinders before filling in accordance with required standards and procedures.
May fill cylinders by pressure and weight in accordance with regulations and standards.
Assist with loading and unloading cylinders on and off pallets and tractor trailers.
Identify gas hazards and cylinder sizes and contents by reading labels and interpreting tank color codes; label cylinders accurately.
Follow government and company requirements for safe handling of hazardous materials and cylinder gases.
Maintain a neat, clean, and orderly plant appearance.
Maintain a consistent and reliable presence and communicate in ways that build positive working relationships.
Support team members with other reasonable branch tasks aligned with the employee's qualifications.

Benefits

Medical, dental, and vision insurance.
Life and accidental death and dismemberment insurance.
Short-term and long-term disability insurance.
Employee Assistance Program.
Pre-tax commuter transportation benefit.
Paid parental leave, including a 14-week paid childbirth benefit.
Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays.
401(k) plan with company matching funds.
Tuition assistance or reimbursement.
Discounted college tuition for eligible employees’ dependents.
Airgas Scholarship Program for dependent children.
Airgas-provided personal protective equipment.
Benefits begin after 30 days of employment.