Inside Sales Coordinator

LKQ Corporation • Raleigh, NC

2d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides customers with information about warranties, part price and quality, delivery times, and payment methods; informs them of unit prices, shipping dates, anticipated delays, and other relevant details; and recommends part substitutions or modifications when requested parts are unavailable.

The position also completes transaction-supporting documents, prospects and develops relationships with potential customers to cultivate new business, processes orders and checks them for accurate handling, pricing, quantities, and shipping data, and follows up with customers as needed. Dispatching orders may be required at some locations. Other duties may be assigned. This position does not supervise employees.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
• Basic computer skills.
• Ability to communicate basic messages orally, write brief messages, keep simple records, and explain or offer guidance on routine procedures.
• Ability to solve routine, somewhat repetitive problems by following clear directions and procedures.
• Ability to prioritize and appropriately handle assigned and routine tasks.

Nice To Haves

• College coursework or a degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information about warranties, price, part quality, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchange documents, and returns.
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other needed information.
• Advise customers on substitutions or modifications when a requested part is unavailable.
• Process orders, including order entry and review for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
• Follow up with customers as needed.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• Fertility coverage.
• 401(k) with company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee assistance program.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED