Inside Sales Coordinator

Federal Mfg • Grafton, WI

4d

About The Position

Matrix Packaging Machinery, a division of ProMach, is seeking an Inside Sales Coordinator to execute the quotation process for customer solutions in partnership with sales managers, vendors, engineering, and other internal departments. The role involves developing expertise in quoting new machines, understanding customer requirements, matching requests to company and vendor capabilities, and identifying suitable products and solutions. Quotations may cover hardware, software, installation, and support services; accuracy is important because specifications and pricing can have significant financial and legal implications, particularly for large systems.

The coordinator also supports Regional Sales Managers and international outside sales representatives, prepares quotations and related materials, responds to incoming sales calls, processes leads, and assists with orders and department projects. This position offers an open, communicative environment and opportunities for growth. ProMach describes itself as a growing global company with an entrepreneurial culture.

Requirements

• High school diploma or GED.
• Sales support experience.
• Intermediate proficiency with Microsoft Office Suite.
• Dependability, accountability, and sensitivity to deadlines.
• Strong written and verbal communication skills.
• Strong organization, thoroughness, and attention to detail.
• Effective time-management skills.
• Ability to work with limited supervision in a team environment.

Nice To Haves

• Experience in a manufacturing environment, preferably with capital equipment.
• Experience with CRM software; Salesforce is preferred.

Responsibilities

• Create quotations for new machines and customer solutions.
• Work with Regional Sales Managers and engineering to understand customer requirements.
• Match customer requests to company capabilities and determine vendor capabilities.
• Identify products and solutions—including hardware, software, installation, and support services—that meet customer requirements.
• Work with vendors and engineering to identify appropriate third-party solutions and verify vendors can meet project needs.
• Gather accurate specification and cost information from engineering and other departments as needed.
• Respond to incoming sales calls and follow up as needed.
• Partner with Regional Sales Managers and international outside sales representatives on projects.
• Provide Regional Sales Managers and Business Development Managers with prepared quotations and related materials, and support orders as needed.
• Process sales leads and participate in department projects.

Benefits

• Salary and comprehensive medical and dental programs.
• Life insurance.
• Generous paid time off program.
• Retirement savings plan with company match.
• Benefits eligibility beginning on the first day of employment, with no waiting period.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED