Inside Sales Coordinator
About The Position
The Inside Sales Representative plays a key role in delivering an exceptional customer experience from initial inquiry through project completion. This relationship-driven position partners closely with customers, outside sales, engineering, purchasing, and production teams to generate custom solutions, prepare proposals, and process orders efficiently. The role emphasizes responsiveness, accuracy, and teamwork; no cold calling is required. Porta-King Building Systems, a division of Jay Henges Enterprises, is a custom manufacturer of prefabricated buildings, modular offices, structural steel mezzanines, and towers serving construction, industrial, security, and specialty markets nationwide. The company is a fourth-generation, family-owned business with roots in St. Louis dating back to 1932, and describes its culture as collaborative, upbeat, and people-focused, with an emphasis on employee retention, long-term careers, and pride in delivered projects. The position is based in an office environment with a moderate noise level. It has no supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- High school diploma or equivalent required.
- Strong written and verbal communication skills.
- Professional, friendly, and solution-oriented approach to customer service.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Strong attention to detail and follow-through.
- Willingness to learn technical products and custom solutions.
- Organized and adaptable, with the ability to manage multiple priorities in a fast-paced, team-oriented environment.
Nice To Haves
- Additional education is a plus.
- Prior experience in inside sales, customer service, or a related role is preferred but not required.
- Experience in construction, manufacturing, or industrial environments is a plus but not mandatory.
Responsibilities
- Respond promptly and professionally to customer inquiries by phone and email.
- Support existing customers and assist prospective customers with product information and solutions.
- Collaborate with outside sales representatives, CAD engineers, purchasing, and production teams.
- Prepare and generate accurate custom product quotes and proposals.
- Process and manage custom product orders from entry through completion.
- Maintain clear communication with customers throughout the sales and production process.
- Provide outstanding customer service before, during, and after the sale.
- Ensure accuracy and attention to detail in documentation and communications.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- Company-matched 401(k)
- Paid vacation
- Paid holidays
- Life insurance
- Disability insurance
- Annual bonus incentive program
- Collaborative office environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
