Inside Sales, ISR 3 Specialist - Collaboration

HP•Rio Rancho, NM

5d•$60,000 - $70,800

About The Position

Manages a defined set of customers, leads, or transactional sales opportunities with moderate guidance. Builds customer relationships, maintains a healthy pipeline, and supports the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives. The role affects multiple teams and may act as a project leader, providing direction to team activities and facilitating information validation and team decision-making. Work is moderately complex and requires intermediate problem resolution. The position typically requires 4–6 years of related work experience, preferably in inside sales, telesales, or a related field. A high school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence is recommended. A Certified Inside Sales Professional (CISP) certification is preferred. The annual pay range is $60,000 to $70,800 USD, with additional opportunities for bonus and/or equity for candidates in the United States. Pay varies by work location and job-related knowledge, skills, and experience. HP offers a comprehensive benefits package, including health, dental, and vision insurance; disability insurance; an employee assistance program; flexible spending account; life insurance; paid parental leave; paid holidays; and flexible paid vacation and sick leave.

Requirements

High school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence.
Typically 4–6 years of related work experience, preferably in inside sales, telesales, or a related field.
Knowledge and skills in business development, business planning, B2B sales, cold calling, consultative selling, cross-selling, customer relationship management, inside sales, marketing, merchandising, outbound calls, phone sales, product knowledge, sales processes, prospecting, sales strategy, Salesforce, selling techniques, telemarketing, and upselling.
Effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

Certified Inside Sales Professional (CISP) certification.
Experience in inside sales or telesales.

Responsibilities

Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.
Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.
Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.
Independently manage smaller transactional deals from qualification through close within established authority and processes.
Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.
Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.
Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.
Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.
Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.
Provide direction to team activities and facilitate information validation and team decision-making as a project leader.