Inside Sales, ISR 3 Specialist - Collaboration

HP • Rio Rancho, NM

3d

About The Position

Manages a defined set of customers, leads, or transactional sales opportunities with moderate guidance. Builds customer relationships, maintains a healthy pipeline, and supports the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives. The role impacts multiple teams and acts as a project leader by providing direction to team activities and facilitating information validation and team decision-making. Work is moderately complex and requires intermediate problem resolution.

Requirements

• High School Diploma, GED, Higher Secondary education, commensurate work experience, or demonstrated competence.
• Typically 4–6 years of related work experience, preferably in inside sales or telesales, or a related field.
• Knowledge and skills in business development, business planning, business-to-business sales, cold calling, consultative selling, cross-selling, customer relationship management, inside sales, marketing, merchandising, outbound calls, phone sales, product knowledge, sales processes, sales prospecting, sales strategy, Salesforce, selling techniques, telemarketing, and upselling.
• Cross-organizational skills in effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

• Certified Inside Sales Professional (CISP) certification.
• Experience in inside sales or telesales.

Responsibilities

• Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.
• Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.
• Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.
• Independently manage smaller transactional deals from qualification through close within established authority and processes.
• Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.
• Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.
• Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.
• Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.
• Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.
• Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• 4–12 weeks of fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED