Inside Sales Specialist

Standex•Fairfield, OH

9d•Hybrid

About The Position

The Inside Sales Specialist supports the field sales team, third-party Manufacturer Representatives, and customers for Standex Electronics’ EDGE Business Unit. The role manages existing business while generating and developing new business. It is office-based at the Standex Electronics corporate office in Fairfield, Ohio, with the option to work remotely one day per week. The position manages an assigned account portfolio, coordinates with internal teams and distributor partners, and supports customers throughout the sales and order processes. It provides technical and commercial quotations for industrial electronics products, works to close opportunities and meet sales targets, and contributes to sales forecasting and pipeline risk communication.

Requirements

Associate’s or Bachelor’s degree in Business, Marketing, Engineering, or a related field preferred; equivalent experience is considered.
Proven experience in inside sales, account management, or customer service in a B2B engineered products environment.
Basic understanding of electrical or electronic components, automation, or industrial equipment, or the aptitude and willingness to learn quickly.
Strong phone presence and written communication skills, with comfort handling a high volume of calls and emails.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Customer-focused mindset, problem-solving attitude, and negotiation skills.

Nice To Haves

Experience with industrial and/or electronic products.
Experience working with OEMs, system integrators, or industrial distributors.
Familiarity with reading basic technical documentation, datasheets, and specifications.
Prior experience in an industrial electronics manufacturer or distributor.

Responsibilities

Manage and grow an assigned portfolio of accounts, maintaining regular contact to understand customer needs and buying cycles.
Collaborate with Outside Sales, Engineering, Product Management, and Customer Service to ensure a seamless customer experience.
Establish profitable pricing through internal and external collaboration and project quoting.
Support customers throughout the order process and coordinate customer service for assigned accounts.
Understand product specifications and applications to recommend solutions and cross-sell or upsell related products.
Support distributor partners with pricing, product information, and sales tools.
Provide technical and commercial quotations for industrial electronics products, including configurations, options, and accessories.
Provide pricing quotations.
Follow up on select quotations, samples, marketing campaigns, and web leads to close business and meet or exceed sales targets.
Provide management with feedback on market trends, competitor activity, and customer requirements.
Participate in periodic sales meetings, training, and product education.
Contribute to short- and long-term sales forecasting.
Identify upside and downside risks in the pipeline and communicate them to Sales Management, Operations, and Demand Planning.