Inside Sales Specialist

Lucid Motors • Phoenix, AZ

6d

About The Position

The Inside Sales Specialist engages prospective customers interested in Lucid Motors vehicles, educating and inspiring them about electric drivetrains and Lucid products while delivering a personalized, high-quality customer experience. The role combines sales, marketing, and business development, with responsibility for managing the full sales cycle in markets not currently served by Lucid. Specialists follow up on leads from multiple sources, build customer relationships, maintain a strong sales pipeline, and work toward performance targets. Compensation includes a base salary and commission eligibility, with a guaranteed hourly wage and uncapped earning potential described in the posting.

Requirements

• At least 4 years of professional sales experience, including end-to-end prospecting.
• Experience selling through multiple channels, such as phone, email, chat, or in person.
• Proficiency with Salesforce or another CRM.
• Curiosity and passion about electric vehicles, the premium vehicle market, and its competitive landscape.
• Strong storytelling, listening, and customer relationship skills, including empathy, communication, integrity, and high-quality question-asking.
• Ability to thrive in a fast-paced, high-growth environment and in ambiguous, rapidly changing situations.
• Exceptional interpersonal skills and demonstrated ability to build and maintain positive, productive relationships with peers and customers.
• Ability to meet or exceed KPI metrics.
• Proactive, action-oriented approach, achieving objectives with urgency and efficiency.
• Exceptional time management and organization, including prioritization and multitasking.
• Availability to work flexible hours, including weekends, evenings, and holidays.
• Valid driver’s license with no suspensions within the past year.
• Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
• Ability to obtain appropriate state DMV licensing, where applicable.

Nice To Haves

• Prior experience in automotive, hospitality, customer service, or consulting.

Responsibilities

• Manage the full sales cycle, from prospecting through sales activation, in geographies that are unserved Lucid markets.
• Follow up on leads in a designated market area from channels such as corporate marketing events, social media, newsletters, and sales concierge.
• Use a consultative sales approach to influence customer purchases by understanding Lucid products and processes and developing business acumen.
• Assess customer needs through personalized interactions and insightful questions.
• Use product knowledge to offer tailored solutions and educate customers about Lucid vehicles and the competitive landscape.
• Build and nurture customer relationships to foster brand loyalty.
• Use Salesforce or another CRM to track and manage customer interactions and maintain consistent engagement.
• Maintain and build a robust sales pipeline through disciplined practices.
• Meet and exceed performance targets while linking sales results to exceptional customer experiences.
• Engage prospects through phone, email, and chat.
• Record customer feedback to help improve products and processes.
• Deliver an exceptional and memorable sales experience.
• Assist with daily operations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed