Inside Sales Specialist
About The Position
The Inside Sales Specialist supports ABB’s revenue growth objectives by working directly with customers and building relationships with internal Operations Teams, Commercial Proposal Managers, Sales Managers, and Administrators, as well as Channel Partners and Manufacturers’ Representatives. The role is a key point of contact for customers with urgent needs and requires general technical knowledge of electrical products and services, fast process learning, creative problem-solving, and the ability to organize, prioritize, and respond confidently in a dynamic environment. The role is remote in California and reports to the Services Inside Sales Manager. It supports customers and the sales process from lead follow-up and opportunity qualification through proposals, quotations, order closure, account setup, and handoff to operations. The position also partners across ABB to share market and competitor insights and support sales targets.
Requirements
- Bachelor's degree from an accredited university or college and at least 2 years of relevant work experience, or a high school diploma/GED and at least 5 years of relevant experience.
- Comfort multitasking and interacting directly with ABB customers.
- Ability to organize, prioritize, and respond confidently in a dynamic environment.
- Ability to learn processes quickly and think creatively.
- A certain level of technical knowledge of electrical products and services is expected.
Nice To Haves
- Experience in proposal or quote development, sales support, or order administration.
- General knowledge of power transmission and distribution products or systems.
- Previous experience with business-to-business customer support.
- Bachelor's degree in engineering or another technical discipline.
Responsibilities
- Build strong customer relationships by understanding needs, providing responsive support, and ensuring a positive customer experience.
- Support the sales process through lead follow-up, opportunity qualification, quotations, proposals, and order management.
- Develop standard and configured-to-order proposals, coordinating pricing and technical requirements with factory, engineering, and commercial teams.
- Drive opportunities through the sales cycle, supporting order closure, customer account setup, and seamless handoff to operations.
- Partner across sales and ABB organizations to strengthen relationships, share market and competitor insights, and support sales targets.
Benefits
- Medical plan options, including a PPO plan and a High Deductible Health Plan with a Health Savings Account.
- Dental plan options.
- Vision benefit.
- Company-paid life insurance and accidental death and dismemberment coverage.
- Voluntary life and accidental death and dismemberment coverage.
- Company-paid short-term disability and long-term disability coverage, with an option to buy up long-term disability coverage.
- Supplemental benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
- Paid parental leave.
- Employee Assistance Program.
- Health Advocate support for mental and behavioral health, health navigation, virtual health, and infertility/adoption.
- Employee discount program.
- 401(k) Savings Plan with company contributions.
- Employee Stock Acquisition Plan.
- 11 paid holidays.
- Vacation under a permissive time away policy for salaried exempt positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
