Inside Sales Jobs

About The Position

Requirements

• High school education or equivalent.
• On-the-job training experience is required to be able to perform duties.
• Requires accounting and clerical skills.
• Requires good reading, writing and mathematical skills and communication skills.
• Ability to operate 10-key adding machine, copier, facsimile machine and any other office equipment required to perform duties.
• Predictable and Regular attendance is required.

Responsibilities

• Contact customers to schedule deliveries and obtain load lists.
• Coordinates partial orders with sales representatives and/or customers.
• Maintain a 3-day delivery schedule on the delivery board.
• Inform finished goods delivery drivers of the delivery schedule and dispatch those drivers in a courteous manner.
• Responsible for credit card and cash payments for cash sales, along with creating deposit accounts.
• Provide accurate maps and directions for deliveries to drivers.
• Maintain accurate delivery logs.
• Monitor e-logs and communicate with drivers to determine if a customer delivery needs to be pushed out or rescheduled.
• Process EDI orders for Lowes and Home Depot.
• Schedule Lowe’s deliveries through the Lowe’s gateway as needed.
• Schedule and obtain proper documentation for Lowes and Home Depot deliveries.
• Contact customers and/or Sales Rep. with delivery updates and or scheduled adjustments as needed.
• Answers phones in a courteous and friendly manner and refers calls to appropriate party when necessary.
• Process sales orders and change orders received from customers, set up sales order, terms, payer data in SAP for initial order.
• Enter sales orders and change orders into SAP and distribute to appropriate departments.
• Changes delivery notes to reflect loading changes and inventory shortages.
• Assist in managing location pricing structure with sales team in SAP.
• Process credits for customers (i.e. pallet and material credits) as needed.
• Assist yard staff and stucco machine operator as needed with mixing, receivers, material location, loading, unloading of trucks/customers or other as assigned.
• Develop working knowledge of all products and established procedures.
• Assist retail and other customers with product selection as needed.
• Provide marketing support for samples, catalogs and information requests by Sales Reps and Inside Sales Coordinator.
• Work with Sales Team to coordinate customer requests and to help provide superior customer service.
• Become knowledgeable of all products and apply best practices for installation.
• Abides by all safety rules set forth by the company and governmental regulatory agencies; ensures that hazardous conditions are reported and corrected.
• All other duties and responsibilities assigned from time to time by the company or its designated representative.
• Predictable and Regular attendance is required.

Benefits

• competitive compensation
• full benefits including medical/dental insurance
• disability benefits
• life insurance
• 401(k)
• profit sharing retirement plan
• wellness programs