Inside Sales Rep

Nucor•Flowood, MS

About The Position

The Inside Sales Representative works cooperatively with a team to manage customer accounts, create new accounts, and develop opportunities with existing customers. The role coordinates with outside sales, production, shipping, mill leadership, and other cross-functional teammates to sell products and services. It provides customers with product pricing and availability, responds to inquiries, and enters orders accurately and on time. Safety is a priority, and the position requires upholding safety policies, practices, procedures, and housekeeping standards.

Requirements

Understand and demonstrate commitment to the goal of taking care of the customer.
Previous sales experience.
Ability to respond to customer inquiries, resolve service issues, take orders, and support shipment load building.
Ability to work collaboratively with outside sales and cross-functional teams.
Ability to prepare reports and manipulate data in documents, spreadsheets, and presentations.

Nice To Haves

A degree in Marketing or Business Administration, or two years of experience in a sales-related field, including customer service, resolving customer concerns, and supporting customer satisfaction.
Intermediate knowledge of Microsoft Office, including Outlook, Word, and Excel.
Experience working with Oracle-based EPM.
Steel industry experience.

Responsibilities

Manage customer accounts, create new customer accounts, and develop opportunities with existing customers.
Coordinate with outside sales, production, shipping, mill leadership, and other cross-functional teammates to sell products and services.
Respond to customer inquiries about inventory availability, rolling schedules, open-order status, and pricing for standard and special products.
Resolve customer service issues and concerns, take customer orders, and build loads for shipments.
Provide customers with appropriate product pricing and availability.
Enter orders accurately and in a timely manner.
Solicit opportunities with new customers and grow the existing customer base.
Work with the Outside Sales Team on territory planning and customer development.
Prepare reports and manipulate data using word-processing documents, spreadsheets, and presentation software.
Work with other departments and perform general office duties and other duties assigned by the Supervisor or Manager.
Initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards.