Channel Inside Sales - Services Team

ABB•Remote, TX

3d•Remote

About The Position

At ABB, the Channel Inside Sales professional drives service sales processes, generates service sales opportunities, and secures profitable sales within designated areas. The role focuses on Installed Base penetration and selling ABB’s full Service product portfolio, while building long-term customer relationships and responding promptly to customer needs and issues. The position supports quotation and order processing, customer interactions, and internal communication with ABB factories and Aftermarket teams. It sources opportunities through inbound lead follow-up and outbound calls and emails, works with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations, and helps close orders and achieve quarterly quotas. The role also generates aftermarket parts and field-services proposals, supports channel-partner training on Self Help quote tools, and follows customer orders and quotations through the purchasing cycle. The role is remote, with preferred locations in Texas, Arkansas, Kansas, Louisiana, Missouri, or Oklahoma. It reports to the US Channel Sales Director.

Requirements

At least 5 years of experience.
A bachelor's degree is preferred, or an equivalent combination of education, industry experience, and demonstrated achievements.
Experience supporting business-to-business (B2B) customers and building effective customer relationships.
Proficiency with computer systems, databases, and business applications for managing customer and sales information, such as Salesforce, PowerBI, and Microsoft Office.
Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization.

Nice To Haves

Bachelor's degree.
Experience in proposal generation, customer support, or related commercial or sales support functions.
Working knowledge of power transmission and distribution products, systems, and electrical industry applications.

Responsibilities

Assist marketing specialists and sales personnel with quotations, order processing and management, customer interactions, and internal communication with ABB factories and Aftermarket teams.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Work with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations, including CIOs, distributors, ISPs, OEMs, and utilities.
Support closing orders and achieving quarterly quotas.
Generate aftermarket parts and field-services proposals for customers.
Support training of channel partners on Self Help quote tools to improve productivity.
Establish and maintain customer relationships, and learn and evaluate customer operations to identify their objectives, requirements, and preferences.
Process product and service quotation orders and follow up throughout the customer's purchasing cycle.

Benefits

Choice of two medical plan options: a PPO Copay Plan or a High Deductible Plan with a Health Savings Account.
Choice of two dental plan options: Core and Core Plus.
Vision benefit.
Company-paid life insurance equal to 2 times base pay.
Company-paid accidental death and dismemberment insurance equal to 1 times base pay.
Voluntary life and accidental death and dismemberment coverage, employee-paid.
Company-paid short-term disability coverage for up to 26 weeks.
Company-paid long-term disability coverage at 60% of pay, with the option to buy up to 66 2/3%.
Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Paid parental leave.
Employee Assistance Program.
Health Advocate support resources for mental and behavioral health, general health navigation, virtual health, and infertility and adoption.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
Vacation under a permissive time-away policy for salaried exempt positions.