Inside Sales Representative

Carter Lumber•Louisville, OH

About The Position

Carter Lumber is seeking a friendly, customer-focused Inside Sales Representative to assist customers who visit the store and serve as a trusted resource for their projects. The role involves sharing product information, advising customers on project needs, preparing estimates for packages and projects, and processing transactions. The representative also follows up on online quotes, cold calls to qualify new leads, supports Outside Sales Representatives as needed, and helps with inventory control through cycle counts and resolving overages or shortages. Training is provided to help each representative learn the company's products, POS system, and paperwork. Compensation includes salary plus commission, with no stated limit on commission earnings.

Requirements

  • Experience working in sales or customer service in a building materials environment.
  • Friendly, outgoing personality.
  • Effective communication skills.
  • Ability to be a team player.
  • Ability to ensure sales and profit goals are met.

Nice To Haves

  • Familiarity with building materials is helpful but not required.

Responsibilities

  • Assist customers who visit the store.
  • Share product information and advise customers on their project needs.
  • Prepare estimates for packages and projects.
  • Process transactions.
  • Follow up on online customer quotes.
  • Cold call to qualify new leads.
  • Support Outside Sales Representatives as needed.
  • Conduct inventory cycle counts and resolve overages or shortages.
  • Complete training on products, the POS system, and paperwork.
  • Help ensure sales and profit goals are met.

Benefits

  • Health, dental, and vision plans for single and family coverage, available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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