Inside Sales Representative - Waterworks

FERGUSON•Frederick, MD

2d•$22 - $34•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative for its Waterworks team in Frederick, Maryland. The role supports sales in the utility market segment through pricing and quotations, bid monitoring, project research, prospecting support, product information, customer documentation, and coordination with customers and internal teams. The representative also supports the full Order-to-Invoice cycle, helps resolve technical and service-related issues, and ensures quality and company Health, Safety, and Environmental requirements are met. Training and work may take place in the warehouse, yard, and at the sales counter, as well as in administrative duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The posting states a starting wage of $27 per hour, potentially higher based on experience, and lists a pay range of $21.51–$34.39 per hour. The role is eligible for a bonus or incentive plan.

Requirements

1–3 years of experience in sales support, customer service, or a related role.
Comfort performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Strong organizational and project management skills.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.

Nice To Haves

Experience in Waterworks or Construction.
Experience in a target-driven sales environment.
Project management experience.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across projects.
Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation describing product information and solution details.
Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle.
Uphold quality standards and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, yard, and at the sales counter as needed.