Inside Sales Representative - Waterworks

Ferguson Enterprises•Bozeman, MT

2d•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative for its Waterworks team in Bozeman, Montana. The role supports sales in the utility market by preparing proposals and quotations, helping identify and develop sales opportunities, providing product and technical information, and coordinating with customers and internal teams to help ensure orders are fulfilled and issues resolved. The position supports the full Order-to-Invoice cycle and requires compliance with company policies, including Health, Safety, and Environmental requirements. The role includes training and working in the warehouse, pipe yard, and at the sales counter, as well as administrative duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The pay range is $17.77 to $28.42 per hour, and the role is eligible for a bonus or incentive plan.

Requirements

1–3 years of experience in sales support, customer service, or a related role.
Comfort performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Strong organizational and project management skills.

Nice To Haves

Experience in Waterworks or Construction.
Experience in a target-driven sales environment.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Project management experience.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
Provide product and technical information to outside sales representatives to support sales generation in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Serve as a liaison between customers and internal teams to support effective communication, timely order fulfillment, and resolution of technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, pipe yard, and at the sales counter.