Inside Sales Representative - Waterworks

Ferguson Enterprises•Dayton, OH

11d•$19 - $30•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support its Waterworks team in Dayton, Ohio. The role supports sales in the utility market segment through pricing, quotations, project and bid research, product information, and coordination with customers and internal teams. It also supports the full Order-to-Invoice cycle and quality-related processes. The position includes training and work in the warehouse, pipe yard, and at the sales counter, as well as administrative duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. Ferguson is a Fortune 500 company with approximately 36,000 associates across 1,700 locations, serving industries including Waterworks. The company describes its purpose as making customers’ complex projects simple, successful, and sustainable.

Requirements

1 to 3 years of experience in sales support, customer service, or a related role.
Must be comfortable performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills.

Nice To Haves

Experience in a target-driven sales environment.
Prior experience in waterworks or a construction environment.
Prior warehouse experience.
Experience in project management.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across projects.
Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Liaise between customers and internal teams to support effective communication, timely order fulfillment, and resolution of technical or service-related issues.
Support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, pipe yard, and at the sales counter.