Inside Sales Representative - Waterworks

FERGUSON•Dayton, OH

1d•$19 - $30•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support its Waterworks business in Dayton, Ohio. The role supports sales in the utility market segment by preparing pricing proposals and quotations, monitoring bids, researching projects, assisting with prospecting, and providing product and technical information to outside sales representatives. It also coordinates customer needs with internal teams and supports the order-to-invoice process while upholding quality and company HSE requirements. The position includes training and work in the warehouse, pipe yard, and at the sales counter, alongside administrative duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The listed pay range is $18.71–$29.92, and the role is eligible for a bonus or incentive plan.

Requirements

1 to 3 years of experience in a sales support, customer service, or related role.
Must be comfortable performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills.

Nice To Haves

Experience in a target-driven sales environment.
Prior experience in waterworks or a construction environment.
Prior warehouse experience.
Experience in project management.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation describing product information and solution details.
Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental (HSE) requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, pipe yard, and at the sales counter.