Inside Sales Representative - Waterworks

FERGUSON•Akron, OH

19h•$19 - $30•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative for its Waterworks team in Akron, Ohio. The role supports sales opportunities and customers by preparing pricing proposals and quotations, providing product and technical information, coordinating with outside sales representatives, and helping ensure orders are fulfilled accurately and on time. The position also involves working across administrative, sales-counter, warehouse, and pipe-yard settings, including training and physically demanding duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. Starting pay is $23 per hour and may be higher based on experience. The posted pay range is $18.71–$29.92 per hour, and the role is eligible for a bonus or incentive plan.

Requirements

1–3 years of experience in sales support, customer service, or a related role.
Comfort performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Ability to react well in a fast-paced environment and follow through on commitments.
Strong organizational and project management skills.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.

Nice To Haves

Experience in Waterworks or Construction.
Experience in a target-driven sales environment.
Customer-service-oriented approach and ability to build relationships.
Experience in project management.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across projects.
Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
Support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental (HSE) requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, pipe yard, and at the sales counter.