Inside Sales Representative - Waterworks

Ferguson Enterprises•Frederick, MD

19h•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to join its Waterworks team in Frederick, Maryland. The role supports sales in the utility market segment by preparing pricing proposals and quotations, researching projects and bids, and providing product and technical information to outside sales representatives. It also involves coordinating customer communications and orders, managing documentation, and supporting the full Order-to-Invoice cycle while maintaining quality and company HSE standards. The position works Monday through Friday, 7:00 AM to 4:00 PM. Training and work may take place in the warehouse, yard, and at the sales counter, as well as in administrative duties. The role is eligible for a bonus or incentive plan. The posting gives an hourly pay range of $21.51–$34.39 and states that starting pay is $27 and may be higher based on experience.

Requirements

1–3 years of experience in sales support, customer service, or a related role.
Comfort performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Strong organizational and project management skills.

Nice To Haves

Experience in Waterworks or Construction.
Experience in a target-driven sales environment.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Project management experience.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Liaise between customers and internal teams to support communication, timely order fulfillment, and resolution of technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle.
Uphold quality standards and manage corrective actions and field quality reports effectively.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and perform other duties as assigned.
Train and work in the warehouse, yard, and at the sales counter.