Inside Sales Representative (503)

ABC Supply Co. Inc.•West Palm Beach, FL

About The Position

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. Inside Sales Associates provide service to customers purchasing products for roofing, building, and remodeling projects. The role involves understanding customer needs, recommending products and solutions, processing sales and payments, coordinating with the warehouse, and helping maintain product stock. ABC Supply describes itself as an employee-first company and highlights its recognition as a Gallup Great Workplace and a highly rated place to work.

Requirements

  • Excellent communication and interpersonal skills.
  • Effective time management and prioritization skills.
  • Basic computer skills.
  • Positive attitude and ability to be a team player.
  • Detail- and service-oriented.

Nice To Haves

  • One to two years of experience in roofing, siding, and windows, preferably in roofing supply sales or site work with a crew.

Responsibilities

  • Determine customers’ needs and recommend appropriate products and solutions.
  • Follow a product and supply checklist for each customer’s job and upsell additional products and supplies.
  • Answer telephones and enter sales orders.
  • Accept payments and apply them to the appropriate customer account.
  • Coordinate customer pickups with the warehouse.
  • Follow up on deliveries to ensure materials arrived on time and all items were accounted for.
  • Reorder products to keep store and warehouse shelves well stocked.
  • Address and resolve service concerns.

Benefits

  • Health coverage, eligible after 60 days, with low out-of-pocket costs.
  • Dental coverage, eligible after 60 days, with low out-of-pocket costs.
  • Vision coverage, eligible after 60 days, with low out-of-pocket costs.
  • 401(k) with generous company match, eligible after 60 days and immediately vested.
  • Employer-paid employee assistance program.
  • Employer-paid short-term and long-term disability.
  • Employer-paid life insurance.
  • Flexible spending.
  • Paid vacation.
  • Paid sick days.
  • Paid holidays.
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