Leader, Inside Sales - US Public Sector

Cisco•Research Triangle Park, NC

3d•$227,900 - $287,900•Hybrid

About The Position

As a Leader, Inside Sales, you will lead Inside Account Executive teams in a hybrid working environment, focusing on team performance and portfolio profitability through innovative digital engagement strategies. You will build strong customer and partner relationships, collaborate with stakeholders and cross-functional teams, and implement effective sales strategies. The role uses Cisco’s full product portfolio to deliver sustainable growth and contribute to business strategy. You will lead the team’s strategy and vision by setting clear expectations, fostering trust and communication, and supporting sellers’ performance and development. This is a player/coach role involving active coaching, performance management, strategic alignment, data-driven decision-making, culture-building, and change leadership. The ideal candidate will be located in Raleigh, North Carolina, or Chicago, Illinois; candidates elsewhere in the U.S. may be considered remotely.

Requirements

At least 5 years of experience successfully leading programmatic sales teams, or at least 8 years of sales experience with a demonstrated record of success as a quota-carrying individual contributor.
Established track record of building and achieving repeatable, data-driven sales methods to inspect pipeline, results, and other KPIs and meet or exceed sales goals.
Strong sales achievement, such as consistent performance at or above quota or year-over-year growth in the target market.
Strong leadership skills and the ability to build and lead high-performing, collaborative sales teams.
Ability to empower teams to balance partner engagement with direct customer interaction.

Nice To Haves

Proven State, Local, and Education (SLED) sales experience and a deep understanding of public-sector procurement, legislative funding cycles, and government decision-making processes.
Extensive experience navigating public-sector complexity to drive strategic growth, secure large-scale contracts, and build trusted relationships within state and local government accounts.
Continuous-learning approach.
Structured and methodical approach to identifying, recruiting, and hiring top sales talent.
Experience developing and executing sales strategies for short-term and long-term goals.
Experience training, mentoring, motivating, and supporting career development in a matrixed environment, with strong collaboration and influence skills.
IT-industry sales background and technology proficiency with software, subscription, or SaaS offerings.
Passion for sales and building positive relationships.
Flexibility, resilience, problem-solving ability, and urgency in resolving issues.
Enjoyment of team environments and sharing insights and innovations.
Experience using digital selling tools such as Salesforce, ISDC, and L.
Data-driven decision-making skills for pipeline analysis and accurate sales forecasting.
Coaching skills to inspire excellence and support career development for sales teams and peers.

Responsibilities

Lead and develop Inside Account Executive teams, taking an active role in their personal and professional growth.
Regularly assess team members’ performance, identify strengths and areas for improvement, and support consistent development.
Align sellers with the overall business strategy, establish clear role definitions, foster urgency and accountability, and remove obstacles.
Use data and tools such as SFDC and SPOT to analyze market trends, customer needs, sales performance, technology trends, competitive threats, and business needs.
Build a high-performing, collaborative culture through team rituals and an environment that supports continuous learning.
Lead through change with adaptability, resilience, open communication, empathy, and attention to self-care.
Develop and implement sales strategies that improve performance and portfolio profitability through digital engagement.
Build strong customer and partner relationships and ensure effective collaboration with stakeholders and cross-functional teams.
Empower teams to balance partner engagement with direct customer interaction.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Potential Cisco restricted stock unit grants, subject to continued employment and vesting terms
10 paid holidays per full calendar year
One floating holiday for non-exempt employees
Paid day off for the employee’s birthday
Paid year-end holiday shutdown
Four paid personal wellness days
Flexible vacation time off for eligible exempt employees, subject to availability and business limitations
For non-exempt employees, 16 days of paid vacation per full calendar year, accrued each pay period for full-time employees
80 hours of sick time provided on hire and each January 1, with up to 80 unused hours carried forward
Additional paid time away may be requested for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Performance-based sales incentive pay, including quota and non-quota components; quota-based incentives have no cap