Leader, Inside Sales - US Public Sector

Cisco•San Francisco, NC
•Hybrid

About The Position

The Leader, Inside Sales leads Inside Account Executive (iAE) teams in a hybrid working environment, with a focus on driving team performance and improving portfolio profitability through digital engagement strategies. The role develops customer and partner relationships, coordinates with stakeholders and cross-functional teams, and implements sales strategies using Cisco’s product portfolio to support sustainable growth and shape business strategy. The leader takes an active player/coach role in developing team members, assessing performance, aligning sellers with business strategy, and fostering urgency, accountability, and clear communication. The position uses data and sales tools to analyze market trends, customer needs, sales results, technology trends, competitive threats, and business requirements. It also cultivates a collaborative, high-performing culture centered on continuous learning and leads teams through change with adaptability, empathy, and resilience.

Requirements

  • At least 5 years of experience successfully leading programmatic sales teams, or at least 8 years of sales experience with a demonstrated record of success as an individual contributor in a quota-carrying sales role.
  • Established track record of building and achieving repeatable, data-driven sales methods to inspect pipeline, results, and other KPIs and meet or exceed sales goals.
  • Demonstrated strong sales achievement, such as consistent quota attainment or year-over-year growth in the target market.
  • Strong leadership skills to build and lead high-performing, collaborative sales teams and empower teams to balance partner engagement with direct customer interaction.

Nice To Haves

  • Proven State, Local, and Education (SLED) sales track record and deep understanding of public-sector procurement, legislative funding cycles, and government decision-making processes.
  • Experience navigating public-sector complexity to drive strategic growth, secure large-scale contracts, and build trusted relationships in state and local government accounts.
  • Continuous-learning approach.
  • Structured, methodical approach to identifying, recruiting, and hiring top sales talent.
  • Experience developing and executing sales strategies for short- and long-term goals.
  • Experience training, mentoring, motivating, and developing careers in a collaborative, influential leadership role within a matrixed environment.
  • IT-industry sales background and technology proficiency in software, subscription, or SaaS.
  • Passion for sales and building positive relationships.
  • Flexible, resilient problem-solving skills and a sense of urgency in resolving issues.
  • Enjoyment of teamwork and sharing new insights and innovations.
  • Experience using digital selling tools such as Salesforce, ISDC, and L.
  • Data-driven decision-making skills for pipeline analysis and accurate sales forecasting.
  • Coaching skills to inspire excellence and support the career development of sales teams and peers.

Responsibilities

  • Lead Inside Account Executive teams and drive team performance and portfolio profitability.
  • Develop customer and partner relationships and coordinate effectively with stakeholders and cross-functional teams.
  • Implement sales strategies that use Cisco’s product portfolio to deliver sustainable growth.
  • Actively coach and support team members’ personal and professional development.
  • Regularly assess team members’ performance, strengths, and areas for improvement.
  • Align sellers with business strategy, clarify roles and expectations, and foster urgency and accountability.
  • Use sales data and tools to analyze market trends, customer needs, sales performance, technology trends, competitive threats, and business needs.
  • Build a collaborative, high-performing team culture through rituals and continuous learning.
  • Lead through change with adaptability, open communication, empathy, and resilience.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Paid holidays
  • Floating holiday for non-exempt employees
  • Paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • Paid personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • Paid sick time
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional paid volunteer days
  • Performance-based sales incentive pay
  • Potential eligibility for Cisco restricted stock unit grants
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