Inside Sales Representative
About The Position
The Inside Sales Representative generates new business, builds customer relationships, and converts sales opportunities into closed business. The role involves contacting prospective customers, identifying their needs, preparing quotes, and maintaining an active pipeline. It is suited to someone confident on the phone, organized with follow-up, and comfortable working toward measurable sales goals. The position is contract-to-hire and fully onsite in Spring Valley, New York. The schedule is Monday through Thursday, 9 AM to 6 PM, and Friday, 9 AM to 1 PM. The workplace is described as collaborative, with team events and an onsite cafeteria, and offers promotional opportunities to take on more responsibilities.
Requirements
- Experience in cold calling and outbound sales.
- Proficiency with CRM software.
- Strong skills in Microsoft Office.
- Ability to manage accounts and provide inside sales support.
- Customer service-oriented mindset.
- Experience in lead generation and call center environments.
- High school diploma.
- Comfortable making outbound calls and speaking with prospective customers.
- Strong verbal and written communication skills.
Responsibilities
- Make outbound calls to prospective customers and generate new sales opportunities.
- Build and maintain relationships with new and existing customers.
- Ask questions to understand customer needs and recommend appropriate products or solutions.
- Prepare accurate and timely quotes.
- Follow up consistently on leads, quotes, and open opportunities.
- Address customer questions and objections throughout the sales process.
- Negotiate within established guidelines and ask for the sale.
- Maintain organized records of customer conversations and sales activity.
- Manage a pipeline of active prospects and opportunities.
- Work toward established activity, sales, and profit-margin goals.
- Track daily activity and provide updates to management.
- Partner with internal teams to provide customers with accurate information and responsive service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off and leave, including PTO, vacation, or sick leave
- On-site cafeteria
- Team events
- Promotional opportunities
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What This Job Offers
Education Level
High school or GED
