Inside Sales Jobs

About The Position

Requirements

• Bachelor’s degree in Sales, Business Management, Marketing, Science, or a related field, or four years of relevant experience in lieu of a degree.
• Proficiency in Microsoft Excel, Word, Outlook, and a customer relationship management (CRM) tool.
• Ability to perform the essential duties of the position with or without accommodation.
• Legal authorization to work in the country of employment without current or future sponsorship.
• Strong verbal and written communication skills, including questioning and listening skills.
• Confident, professional, and credible presence.
• Strong presentation skills and ability to convey concepts clearly and professionally in telephone and face-to-face interactions.
• Excellent interpersonal, time-management, and organizational skills.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in a complex and ambiguous environment.

Nice To Haves

• Previous sales, inside sales, or account management experience.
• Expertise in computer technology specific to virtual sales.
• Experience selling medical devices or diagnostics.
• Clinical education or experience, and/or experience working in healthcare.
• Experience working with clinicians, health system administrators, or the healthcare community.
• Background in commissioned tangible-product sales.

Responsibilities

• Investigate leads and use analytical insights and business opportunities to activate healthcare providers, clinical professionals, and health system stakeholders.
• Analyze local healthcare ecosystems, market landscapes, patient journeys, and systems of care to identify opportunities to improve clinical decision-making and patient outcomes.
• Build relationships with clinical stakeholders and administrators to understand healthcare-system priorities and unmet needs.
• Record customer insights and information in the CRM, including contacts, sales activities, market intelligence, and funnel development.
• Synthesize information from formal and informal sources and use tools such as Engage, Excel, and Tableau to assess account potential and guide customers through the sales continuum.
• Collaborate with commercial teams and cross-functional partners to execute business priorities and support customer education, resource needs, and product use.
• Develop and implement strategic business and account plans to increase product awareness, acceptance, utilization, and sales growth.
• Tailor customer engagements to evaluate and address customer needs and position Abbott products and resources as solutions.
• Use internal stakeholders, marketing materials, technology platforms, and educational resources to support customer needs.
• Educate physicians and other stakeholders about products, value propositions, screening, treatment choices, and patient resources using approved clinical studies and marketing materials.
• Coordinate account-plan implementation with internal stakeholders to support customer satisfaction, patient outcomes, and business opportunities.
• Execute targeted business tactics with Sales, Marketing, Sales Operations, Internal Support, and other cross-functional partners.
• Communicate customer needs and opportunities to internal stakeholders to mobilize resources and shape solutions.
• Adapt to evolving strategic priorities based on local business needs and insights.
• Conduct virtual sales using remote sales tools and resources.
• Enter new customer data and update existing account information in the CRM.
• Deliver telephone and virtual sales presentations to multiple decision-makers at healthcare facilities.
• Conduct office onboarding and prepare or review sales reports as needed.
• Conduct business in accordance with company policies, regulatory requirements, and ethical and professional standards.

Benefits

• Potential relocation assistance.
• Access to a cafeteria, coffee shop, fitness center, and ergonomic workstations.
• Career development opportunities.
• Potential eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.