Commercial Inside Sales Representative

Koch Enterprises•Pittsburgh, PA

About The Position

The Commercial Inside Sales Representative is an Inside Sales / Plan and Spec professional who supports commercial HVAC sales and technical needs for local mechanical contractors and corporate customers. The role reviews plans and specifications, selects equipment, prepares quotes, enters and tracks orders, and coordinates with customers, vendors, Sales Engineers, and internal departments. It also supports sales teams with commercial equipment quotes and orders and helps ensure projects are bid accurately and completely.

Requirements

  • At least 3 years of HVAC industry experience.
  • Ability to read and interpret mechanical plans and specifications.
  • Proficiency in Microsoft Office, especially Excel and Outlook.
  • Ability to work diligently and accurately, with attention to detail.
  • Ability to work under time constraints.
  • Customer-focused mindset.
  • Good communication skills.

Responsibilities

  • Review plans and specifications, run equipment selections, and quote commercial, residential, hydronic, and specialty products, flagging compliance questions.
  • Consult vendors about pricing and compliance and complete accurate equipment take-offs in a timely manner.
  • Coordinate with the Controls Manager, Product Managers, and other staff to bid as complete a project as possible.
  • Enter equipment selections into quoting software to generate quotes and reports, and track jobs being bid and their bid dates.
  • Answer customer calls for Sales Engineers when they are unavailable, including questions about order status, bid activity, product information, and availability.
  • Support Sales Engineers with order follow-up, coordination with Order Service and Parts, submittals, worksheets, and forms.
  • Support the sales team and customers with commercial equipment quotes and orders.
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