Inside Sales Representative - Commercial

Ferguson Enterprises • Charlottesville, VA

2d • Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support commercial sales in the utility market segment. The role is located in Charlottesville, Virginia, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The representative prepares pricing proposals and quotations, supports sales opportunities and outside sales representatives, maintains customer documentation, and coordinates with customers and internal teams to facilitate orders and resolve issues. The role also supports the Order-to-Invoice cycle, quality processes, and compliance with company policies, including Health, Safety, and Environmental requirements.

Requirements

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills.
• Proficient computer skills.
• Strong written and verbal communication skills.

Nice To Haves

• Plumbing and/or PVF industry experience.
• Experience in a target-driven sales environment.
• Experience in project management.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives to support sales in the utility market segment.
• Develop and maintain customer documentation outlining product information and solution details.
• Liaise between customers and internal teams to support effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
• Ensure compliance with company policies, including Health, Safety, and Environmental requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender-affirming and family-building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities
• Bonus or incentive plan eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed