Inside Sales Representative - Commercial

FERGUSON•Charlottesville, VA
•$19 - $30

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support commercial sales in Charlottesville, Virginia. The role supports the sales process by preparing proposals and quotations, identifying new opportunities, providing product and technical information, maintaining customer documentation, and coordinating with customers and internal teams. It also supports the full Order-to-Invoice cycle and helps ensure quality and compliance with company policies, including Health, Safety, and Environmental requirements. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is eligible for a bonus or incentive plan. The stated pay range is $18.71–$29.92; the posting notes that displayed ranges are monthly for salaried roles or hourly for all other roles.

Requirements

  • 1 to 3 years of experience in sales support, customer service, or a related role.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills.
  • Proficient computer skills.
  • Strong written and verbal communication skills.

Nice To Haves

  • Plumbing and/or PVF industry experience.
  • Experience in a target-driven sales environment.
  • Experience in project management.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives to support sales in the utility market segment.
  • Develop and maintain customer documentation outlining product information and solution details.
  • Liaise between customers and internal teams to support effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Comply with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
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