Inside Sales Representative - Commercial
About The Position
Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support commercial sales in Charlottesville, Virginia. The role prepares pricing proposals and quotations, supports sales opportunities and outside sales representatives, and provides product and technical information. It also coordinates customer communications and order fulfillment, supports the Order-to-Invoice cycle, and helps ensure quality and compliance with company policies, including Health, Safety, and Environmental requirements. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is eligible for a bonus or incentive plan. Ferguson describes its benefits as supporting associates’ mental, physical, and financial well-being.
Requirements
- 1 to 3 years of experience in sales support, customer service, or a related role.
- Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
- Strong organizational and project management skills.
- Proficient computer skills.
- Strong written and verbal communication skills.
Nice To Haves
- Plumbing and/or PVF industry experience.
- Experience in a target-driven sales environment.
- Project management experience.
Responsibilities
- Prepare and manage detailed pricing proposals and quotations for products and services across projects.
- Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting.
- Provide product and technical information to outside sales representatives to support sales in the utility market segment.
- Develop and maintain customer documentation outlining product information and solution details.
- Act as a liaison between customers and internal teams to support communication, timely order fulfillment, and resolution of technical or service-related issues.
- Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
- Ensure compliance with company policies, including Health, Safety, and Environmental requirements.
- Maintain regular, reliable attendance and complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Bonus or incentive plan eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
