Inside Sales Representative / Project Coordinator
About The Position
AlphaGraphics Uptown Houston is seeking a motivated, organized, and customer-focused Inside Sales Representative / Project Coordinator. The role combines inside sales, customer relationship management, and project coordination. The representative works directly with customers to understand their needs, recommend products and services, prepare estimates, secure orders, and coordinate projects from initial inquiry through production and delivery. The position is full-time, in-person in Houston, Texas, with a Monday–Friday schedule of 8:00 AM–5:00 PM, approximately 40 hours per week. Compensation is $20.00–$24.00 per hour, based on experience. AlphaGraphics describes training programs in management, sales, operations, print, signs, design, and marketing, and notes opportunities for long-term growth within an established local business.
Requirements
- At least 2 years of experience in inside sales, customer service, account management, or a related field.
- Experience in printing, signage, graphics, marketing, construction, or visual communications.
- Familiarity with print products, sign materials, banners, vehicle graphics, and large-format printing.
- Strong verbal and written communication skills.
- Confidence discussing pricing, presenting solutions, and following up on sales opportunities.
- Excellent organizational and time-management abilities.
- Comfort using CRM software, Google Workspace, and general business applications.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Self-motivated and dependable, with the ability to work independently.
- Professional demeanor and a strong customer-service mindset.
Nice To Haves
- Familiarity with Adobe Creative Suite or graphic design workflows.
- Experience working in a small business or business-to-business (B2B) environment.
- Experience with PrintSmith Vision and Print Speak.
Responsibilities
- Respond to inbound sales inquiries by phone, email, website, and from walk-in customers.
- Understand customer needs, project requirements, budgets, and timelines.
- Recommend print, signage, and marketing solutions based on customer objectives.
- Prepare estimates, proposals, work orders, and invoices.
- Follow up on quotes and prospective customers to convert opportunities into sales.
- Build and maintain relationships with existing customers and referral partners.
- Identify opportunities to upsell products and services.
- Assist with outbound prospecting, customer follow-ups, and retention efforts.
- Coordinate projects among customers, graphic design, production, and installation teams.
- Ensure job specifications, artwork, and customer requirements are accurately documented.
- Schedule site surveys, production timelines, and installation appointments as needed.
- Monitor project progress and proactively communicate updates to customers.
- Address customer questions, resolve issues, and help keep projects on schedule.
- Take ownership of projects to ensure accurate, timely completion within customer expectations.
- Maintain accurate customer records, sales activities, and project details in company CRM and order management systems.
- Manage multiple customer accounts, projects, and deadlines simultaneously.
- Process customer documentation, estimates, and invoices.
- Assist with general office responsibilities and maintain a professional customer-facing environment.
- Participate in local networking and community outreach opportunities as needed.
Benefits
- Paid time off
- Paid vacation and holidays
- Ongoing training and professional development
- Opportunity for long-term growth within an established local business
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
