Inside Sales - Counter Sales Representative

Crescent Electric Supply Company • Minneapolis, MN

3d

About The Position

The Inside Sales - Counter Sales Representative assists customers in person and over the phone, enters orders into the system, reviews and pulls orders, and follows through on delivery or information commitments. The representative ensures customers’ needs are met professionally and promptly and communicates order information effectively to customers and the employees fulfilling the orders.

The role also involves helping customers identify suitable Crescent Electric products and services, coordinating with internal departments and branch personnel to provide competitive quotations, and continuously building knowledge of product inventory, its location in the facility, and sales techniques.

Requirements

• High school diploma or general education degree (GED).
• Exceptional phone and customer service skills.

Nice To Haves

• Related sales experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Assist customers in person and over the phone.
• Enter orders into the system, review and pull orders, and follow through on delivery or information commitments.
• Ensure customers’ needs are met in a professional and timely manner.
• Communicate order information to customers and employees fulfilling the order.
• Resolve customer requests and problems promptly and professionally.
• Help customers determine and select Crescent Electric products and services that meet their needs.
• Work with the Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations.
• Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.

Benefits

• Eligibility for health, dental, and vision coverage, a 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid life insurance, short-term disability, long-term care, and Employee Assistance Program benefits, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Potential eligibility for supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED