Inside Counter Sales
Builders FirstSource•Homer, AK
•Onsite
About The Position
Spenard Builders Supply, owned by Builders FirstSource, is seeking a customer-focused Inside Counter Sales team member for its Homer, Alaska yard. The role combines product knowledge, sales, and customer service to help customers complete projects such as decks, fences, sheds, and stairs. The position serves customers in person, by phone, and by email, and supports them throughout the purchasing process.
Requirements
- High school diploma or GED.
- Six months of sales, retail, customer service, or related experience, or an equivalent combination of education and experience.
- Ability to work in office and outdoor yard environments with varying weather conditions.
- Ability to regularly lift and carry up to 25 pounds and occasionally up to 80 pounds.
- Ability to stand and walk for extended periods and frequently bend, kneel, reach, and perform physical tasks.
Nice To Haves
- Experience in building materials, home improvement, construction, or related industries.
- Knowledge of estimating materials for residential projects.
- Experience operating, or willingness to learn to operate, material handling equipment.
Responsibilities
- Assist retail customers in person, by phone, and via email.
- Answer questions about products, pricing, availability, returns, and exchanges.
- Help customers select suitable products and solutions for their needs.
- Build positive customer relationships through professional, responsive service.
- Promote and sell company products, services, and related solutions.
- Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
- Identify opportunities to increase sales through product recommendations and add-on offerings.
- Develop a strong understanding of company products, pricing, and promotions.
- Enter customer orders accurately into company systems.
- Schedule and coordinate product deliveries and follow through on customer requests.
- Assist with inventory management, stocking, merchandising, and signage.
- Maintain a clean, organized, and safe work environment.
- Participate in customer workshops and educational events.
- Resolve routine customer concerns and escalate more complex issues when needed.
Benefits
- Competitive, affordable benefits designed to support employees and their families.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
