Full Time - Sales Associate - Inside Lawn & Garden - Closing
About The Position
The Sales Associate works in the Inside Lawn & Garden department during closing hours, welcoming customers, answering questions, and helping them find products and services for home improvement needs. The role combines customer service with merchandise assistance, including helping customers locate and handle products, replenishing shelves, processing orders and deliveries, and preparing merchandise based on customer needs. Associates may cross-train in other store areas and complete additional duties as assigned. The role may involve working indoors and outdoors in varying weather and environmental conditions, occasional travel to meetings, training, or neighboring stores, and physical activities such as prolonged standing or sitting and lifting merchandise.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with concierge and work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% Associate Discount
- Employee Stock Purchase Plan (eligibility-based)
- Annual bonuses (discretionary and eligibility-based)
- Deferred compensation plan (eligibility-based)
- Grant awards (eligibility-based)
- Learning and development opportunities
- Business Travel Accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
