Full Time - Sales Associate - Inside Lawn & Garden - Closing
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and may occasionally load merchandise. Most of the role involves listening to customers, answering questions, and organizing merchandise. Department assignments vary according to hiring needs and skillsets; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Responsibilities may also include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve working indoors and outdoors in varying weather and climate conditions, and exposure to noise and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
